GloCAA Events

When / where:
Basic Workshop - Thursday, 5 February 2026, 9 am to 1 pm; VMP9, room no. A215
Learning Nuggets - Thursdays, 19 February 2026 / 26 February 2026 / 19 March 2026; 9 am to 11 am; online

Target group: Participants of the GloCAA certificate program and staff of the academic offices in the WiSo Faculty

Trainer: Dr. Noha Abdel-Hady

This workshop series provides a practical introduction to key topics including diversity, intercultural communication, anti-bias, and anti-discrimination. The goal is to foster reflective processes and build confidence in handling diversity within academic administration.

Participation in the entire workshop series is a prerequisite for booking. Remaining spots may be allocated individually starting from mid-January 2026, if available.

Basic Workshop

• What is cultural sensitivity? Key terminology and concepts
• Reflecting on personal cultural backgrounds and positionality
• Understanding bias, privilege, and power structures
• Recognizing forms of discrimination in higher education (e.g., language barriers, access issues, role models)
• Interactive case studies and perspective-shifiting excercises
• Developing actionable strategies for everyday work context

Learning Nugget 1: Unconscious Bias

• Understanding unconscious bias and its impact on decision-making in university settings
• Strategies for self-reflection and bias reduction

Learning Nugget 2: Intercultural Communication in a University Context

• Intercultural communication styles
• Recognizing and resolving misunderstandings and conflicts
• Practical tools for inclusive and respectful communication

Learning Nugget 3: Intercultural Challenges in Daily Administrative Work

• Identifying and preventing intercultural misunderstandings
• Cultural dimensions relevant to higher education settings
• Case studies from academic administration (e.g., student counselling, examination offices, interaction with international guest lecturers)
• Developing perspective-taking and anti-discrimination skills